Shipping & returns
ORDER DETAILS, CLEARLY.
Shipping
Orders move through production before they begin transit. Production time and carrier transit time are separate, and the timing available for your order is shown during checkout and in your order confirmation.
Damaged or incorrect orders
Please email support@dadquest.club with your order details and photos of the issue. We'll review the order and help with the next step.
Returns
Contact support before returning an item so DadQuest can review the request and provide the correct instructions. Return options may depend on the order issue and the item received.